Sensitivity Training: What It Is and How It Helps in a Nursing Home Setting

Nursing Home

Residents of nursing and long-term care facilities often live with several disabling conditions. This can make communication difficult and interfere with their ability to complete with ADLs. It also increases frustration among care providers, which contributes to the high turnover rate among the staff of nursing facilities. It is worth learning more about this type of program to see if it could benefit your facility. 

What Is Sensitivity Training?

There are two main aspects of patient sensitivity training. The first addresses the disabilities that residents may face by simulating them for abled caregivers. Earplugs, special glasses, and bulky gloves allow trainees to experience the frustration that residents may feel in everyday situations. This encourages empathy and compassion. Another type of sensitivity training addresses effective communication techniques and appropriate behavior toward residents.  

What Are The Benefits of Adding It?

Research into patient sensitivity training in nursing homes shows that it can benefit management, residents, and staff. A few of the more common outcomes include:

• Improved communication between patients and staff

• Greater employee satisfaction

• Lower rates of abuse or harassment claims

• Better and more appropriate care for patients

Patient sensitivity training programs can help care facilities manage risk, improve care to patients, and increase employee satisfaction and retention. They can be integrated into the employee onboarding process or ongoing education requirements.