Assisted living centers are vulnerable to many types of claims and lawsuits. Developing a comprehensive plan that considers all of the potential risks is crucial.
Type of Risks
Lawsuits can be filed for a number of reasons at assisted living facilities, including accidents from falls, abuse or neglect by facility workers and mistakes in dispersing medication.
Plans to Mitigate the Risks
Liability insurance is a necessary first step to protect your facility, but there are other ways you can mitigate the risks.
- Contract – A written contract, with the facility’s procedures and practices clearly described, must be signed by the resident or guardian. Include a risk agreement in your package to reduce your liability if a patient engages in risky behavior.
- Service plan – Each new resident should participate in a health and psychological screening to guide their care. The service plan should contain the patient’s medical history and medications. A copy of their will that explains medical directives, including the power of attorney, should also be included. The living will should spell out any medical treatments and end-of-life care decisions.
- Staff training – Criminal background checks and medical screenings should take place before hiring any staff. All staff members must participate in critical training to ensure they know what to do in an emergency.
Mitigating your risks can protect your facility and your staff from unwanted claims.