Quality insurance providers generally have a long-standing reputation among the locals. When this service continues to expand, a company will soon find they have expanded to become a multi- or tri-state insurance agency. To best meet the needs of their diverse clientele, there are three things a multi-state insurance agency should offer.
Be wary of local companies who outsource their processing, claims or customer service departments. Even with a larger operating area, local companies should have experienced brokers and underwriters available to respond promptly and directly to your concerns. This is true whether you have a personal or business insurance need.
Generally speaking, a larger company often has access to a variety of insurance carriers. With this comes the opportunity to narrow down a policy to one specifically designed for your needs. Although your broker may have a preferred carrier, they will present you with the best options and let you decided.
Any tri-state insurance agency should have a lengthy background in the industry and hire professionals with the same experience and knowledge. Regulations, risks and exposures are constantly changing, yet an agency that has served a community for over ten years is well aware of best practices and potential needs.
If you are in the market for the insurance, look for a tri-state insurance agency that takes into account your direct needs and offers policies accordingly.